What makes our Internet Banking Services safe and secure?You are uniquely identified by your User ID and password every time you
login bank online.
Your financial information is protected by 128-bit Secure Socket Layer
(SSL) encryption , the most secure form
of commercially available technology.
If you forget to log off after logging in our Internet Banking Services, we
activate an automatic 'time-out' after a period of inactivity to prevent
The pages you have viewed during your banking session expire to prevent the
pages from being stored in your browser, ensuring that no one can access these
pages and your financial information.
Security is our top priority. We have equipped our Internet
Banking Services with industry standard security technology and practices to
ensure that our customers are fully protected against third party fraud.
We also track the number of logon
attempts. When we find five consecutive incorrect login user-id/passwords have
been attempted, we will immediately disable Internet Banking Services and
customers will need to contact us again to get the services enabled.
What is my role in security?
We need your active
participation in online security. You have an important role to play, in
ensuring that you are careful with your Internet banking User ID and passwords.
Please ensure that your computer and software are protected.
Protect your Internet banking User- ID and password (s)
Internet banking User ID and password secret and hard to guess
Internet banking User ID and password are your keys to accessing our Internet
Banking Services. Only the right combination of these allows you access.
Use a combination of numbers, upper and lower case letters with at least one
special character, eg. AhdgF$2G
Avoid using the same details that you use to access other online services
such as email or messengers.
Avoid obvious terms that others might guess, like names, birthdays or
Change your password regularly. Password(s) can be changed online at your
2 Do not reveal your Internet banking user-id and
password(s) to anyone or write it down
You should be the only one
who knows your password(s). Never give it to anyone. No one at PNB will ever ask
you to tell them your Internet banking password, ensuring it remains private and
confidential to you. Avoid everybody using your computer and limit unauthorized
3 Protect yourself when you use the Internet banking online
Enter your user-id and password by clicking key board buttons from the
screen instead of using keyboard itself. This will save your Internet
Banking user-id and password from key-board trapping softwares.
Avoid accessing our Internet Banking Services from public places or from
shared computers such as those in cyber cafes. You never know what malicious
programs might be installed on the PC you use there.
Exit using the 'Logout' button. Always exit using the 'Logout' button
to ensure you end each Internet banking session securely.
When you've finished using the Internet, always disconnect. Avoid
leaving your connection on, especially with broadband
access, unless you're actively using it.
Do not leave an Internet banking session unattended at any time.
When you log on to a banking session, ensure that no browser windows with
access to other websites are open. This will protect your computer from the
possible harm by being exposed to other websites while you are doing banking
transactions and can help to ensure your financial information is protected and
blocked from unauthorised access via another website.
Do not install pirated software or software from unknown sources.
Reconfirm the PNB website. Always verify that the website you are
visiting is genuine. Double click the 'lock' icon at the bottom of the screen to
check the security certificate of Punjab National Bank.
everyone who uses your computer and create passwords to limit unauthorised
It's good practice to create passwords to protect your
computer and to know everyone who uses it to avoid others from installing
harmful and malicious programs in your computer
How can I enable my
browser to use 128-bit encryption?
Depending upon the browser you
are using you can check whether 128-bit SSL is being used in the following ways:
For Microsoft Internet Explorer Move your mouse over the 'security lock
icon' at the bottom-right corner. A tool-tip of "SSL secured (128-bit)" should
pop up if you are connected using 128 Bit SSL; OR
Depending upon the
browser you are using you can check whether 128-bit SSL is being used in the
For Microsoft Internet Explorer
Move your mouse over the 'security lock icon' at the bottom-right corner. A
tool-tip of "SSL secured (128-bit)" should pop up if you are connected using 128
Bit SSL; OR
From the 'File' menu in the toolbar, select 'Properties'. "Connection" with
"SSL 3.0, RC4 with 128-bit encryption (High); RSA with 1024 bit exchange" is
shown if you are connected using 128 Bit SSL.
For Netscape Navigator
Click 'Security' in the toolbar. A 'Security Info' window will be displayed.
Click 'Open page info'. The message displayed should be: "This is a secure
document that uses a high-grade encryption key for US domestic use only (RC4,
If you find that 128-bit encryption is NOT being used in the Netscape
Navigator browser, you should configure the settings in the browser to ensure
This can be done as follows:
Click 'Security' in the toolbar
Click 'Navigator' in the left column
Click 'Configure SSL v3' on the right of 'Enable SSL (Secure Sockets Layer)
Enable all ciphers except 'No encryption with an MD5 MAC'.
Why do the Internet banking pages expire?
security of our site is important to you, page expiry occurs to prevent the
pages from being stored in your browser. This feature is meant to secure the
confidentiality of your financial information.
Can I exit by closing
the browser window?
Do not exit by closing the browser window. If
you simply close the browser window, you cannot be sure that your Internet
banking session is terminated properly. Always exit by using the 'Logout' button
to ensure you end each Internet banking session securely.
use of key board pad on the screen will secure my Internet Banking?
Yes, it will. As you will be safe from any key board trapping
software if installed on the computer system from where you are accessing our
Internet Banking Services.
|Copyright © 2004 Punjab National Bank