View Trash

Introduction

This option lets the relationship managers to view the list of mails deleted by them from the inbox. The relationship manager can also move the selected trash mails to move to any destination folder.

The retail user is also able to delete a selected record or all the records from the trash.

Navigation

The following is the navigation for this option:

  • Click  Mails under Relationship Mgmt (General) in the Retail RM screen

  • The Select Mail Options screen is displayed. Select View Trash  from the drop-down and click OK.

  • The View Trash screen is displayed

What you can do

The table below provides a brief description of the data that must be specified on the screen and the functions you can perform:

Field

Description

Check box

Select the corresponding record.

From

The ID of the person who had sent the mail.

To

The ID of the person to whom the mail was sent.

Subject

The subject line of the mail received.

Note:

Click the hyperlink to read the message.

Attachment

Indication of attachments, if any.

Date

The time stamp at which the mail was received or sent.

Status

The status of the mail.

Note:

An open envelope symbol shows that the mail has been read and a closed envelope symbol indicates that the mail is still unread.

Move to Folder

The name of the folder where you want to move the selected mail.

Note:

Select the folder name from the drop-down and click  OK to move the selected mail to the corresponding folder.

 

Click

To

Subject

View the contents of the selected mail.

Delete

Delete the selected record even from the trash.

Note:

The deleted mails from the trash are deleted forever.

Empty Trash

Delete all the mails in the trash.

Download Details as

Select the format to download the above details and click OK to start downloading.

Note:

The formats supported are HTML, XML, DAT, CSV, XLS, PDF, RTF and TXT.