Subject

Introduction

This option lets the relationship manager to view the contents of the mail selected in the trash. The relationship manager can also reply to the mail, forward this mail to other users or RO group.

Navigation

  • The View Mail screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

From

The name of the person from whom the mail was received.

To

The name of the person to whom the mail is addressed.

Subject

The subject line of the mail message received.

Note:

Below this subject, actual contents of the mail is displayed.

 

Click

To

Reply

Send a reply to the mail received.

Note:

The Compose New Mail screen is displayed.

Forward

Forward the mail message to another user or group.

Back

Return to the previous screen.

Download Details as

Select the format to download the above details and click OK to start downloading.

Note:

The formats supported are HTML, XML, DAT, CSV, XLS, PDF, RTF and TXT.