Recharge Your Mobile

Introduction

Retail users can use this option to recharge a prepaid mobile phone number.

Navigation

• Click Recharge Your Mobile in the Recharge screen.

• The Recharge Your Mobile screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Mobile Number

Enter the mobile number to which the recharge is needed.

Note:

• If this field is left blank then the error message “Mobile Number is Mandatory” is displayed.

• If entered mobile number contains characters other than numeric then the error message “Invalid Mobile Number” will be displayed.

Service Provider

Select the service provider from the drop-down list. Finacle e-Banking application will list all the recharge service providers maintained in the application whose recharge type is “Mobile”.

Note:

If this field is left blank then an error message “Service Provider is Mandatory” is displayed.

Recharge Mode

Select the value from the drop-down list.

Valid Values:

Recharge

Top up

Note:

If this field is left blank then an error message “Recharge Mode is Mandatory” is displayed.

Circle

Select the value for mobile circle from the drop-down list. The values in the drop-down list will change based on the service provider selected in the previous field.

Note:

If user does not select a circle then error message “Circle is Mandatory” will be displayed on click of Continue button.

Debit Account

Select the account to be used for debiting the amount from the drop-down list.

Note:

• List contains the account numbers which are configured for ‘Initiator accounts type’ field in transaction type definition for mobile recharge.

• Finacle e-Banking application will display the accounts to which the user has appropriate access.

• If this field is left blank the error message “Debit Account is Mandatory” is displayed.

Amount

Enter the amount of mobile recharge.

Note:

• Always the recharge amount will be in home currency, hence the CCY field will be a display field

• If amount field is left blank and user clicks on continue button then the error message “Amount is Mandatory” is displayed.

• If user enters invalid amount and click on continue then the error message “Amount entered in <<Amount>>field is not valid. Please correct the entered value or clear it to proceed” is displayed.

• If customer enters negative amount then the error message “Invalid Amount Entered” is displayed.

• If amount entered by the user is less than minimum amount for mobile recharge then the error message “Amount should be equal to or greater than <min amount>” is displayed.

• If amount entered by the user is greater than maximum amount for recharge then error message “Amount should be equal to or less than <max amount>” is displayed.