View Incoming Payment Requests

Introduction

Users might have given mandates for various payments hence payment requests might flow to the user from various beneficiaries. Using this option a user can view the incoming payment requests which are pending approval. Acceptance or decline of a payment request can be done in this option. Here the user will get the options either to accept or reject the payment, modification of the request is not possible.

Navigation

• Click View Incoming Payment Requests in the Retail User screen.

• The View Incoming Payment Requests screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Search Criteria

Request Number

Type the request number of the incoming payment request.

Customer ID

Type the Customer ID (CIF) of the user.

Advanced Search Criteria

Request Date From – To

Select the dates from the calendar widget to search for the payment requests between the selected date ranges.

Status

Select the status from the dropdown list to search for payment requests with a specific status.

Payment Request List

Note:

• The list will have the latest records on the top of the list.

• If there are no records available for the given criteria, then appropriate error message will be displayed.

Select

Click the option button to select the record for further processing.

Note:

Only one record can be selected at a time for processing.

Request Number

Displays the request number of the Incoming Payment Request.

Note:

When user clicks on the ‘Request number’ hyperlink, a new screen will display the details of the request in a non-editable format.

Customer ID

Displays the CIF ID of the user.

Debit From

Displays the account which will be debited for the payment transaction.

Note:

When user clicks on the ‘debit from’ hyperlink, a new screen will display the details of the account in a non-editable format

Payee Details

Displays the beneficiary details.

Currency

Displays the transaction currency.

Amount

Displays the amount of the transaction.

Request Date

Displays the payment request date.

Due Date

Displays the due date of the payment, by which either of the action has to be taken (Acceptance/Decline).

Expiry Date

Displays the expiry period of the payment request.

Status

Displays the current status of the request.

Notification Details

Displays the hyperlink, upon clicking that link, user will be taken to a new page. In the new page user can view and update payment notification channel.

Note:

More details on the Payment notification is covered in a separate section.