View Approval Queue

Introduction

This screen allows the customer to inquire on the list of requests which are pending for approval from either Corporate users or Bank users. This Approval queue is common for all requests related to Peer to Peer profiles. The request statuses such as pending for my approval, pending for corporate user approval, pending for bank user approval are displayed in this list. The customer can perform associated actions like Approve, Reject, Search on these requests.

Navigation

Select View Approval Queue in the Manage Peer to Peer Profile screen.
The View Approval Queue screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Search Criteria

Reference ID

Specify the reference ID of the request.

Service Provider

Specify the service provider name to whom the request is was initiated.

Peer to Peer ID

Specify the P2P ID mentioned in the request.

Status

From the drop-down list, select the approval status of request that has been added to the queue.

Advanced Search Criteria

Note:

The following two fields are displayed if the user clicks on ‘+’ sign.

Name

Enter the name of the customer who has initiated the request.

Request Type

From the drop-down list, select the type of the request.

Valid Values:

New

Modify

Deregister

Activate

Deactivate

Block

Unblock

Approval Queue

Select

Select the option button to pick the required record.

Reference ID

Displays the reference ID of the request pending for approval.

Note:

Click the hyperlink to view the details of the selected record.

Service Provider

Displays the name of the service provider.

Peer to Peer ID

Displays the P2P ID, which is part of the request.

Note:

This field will be blank for new registrations.

Name

Displays the name of the customer whose P2P ID is being viewed.

Request Type

Displays the type of request related to the P2P ID.

Requested By

Displays the name of the person who has initiated the request.

Requested Date

Displays the date on which the request is initiated.

Status

Displays the current status of the request.

Click	To
Search	Search the records based on the specified criteria.
Clear	Clear the data entered.
Approve	Approve the selected record. Note: User can approve only requests pending for his/her approval and with sufficient access privileges. The access privileges will be based on user access privileges. User cannot approve requests pending for Bank approval. If the customer tries to approve any of the requests with status as “Pending for Bank approval”, an error message “You are not authorized to perform this operation” is displayed. Click the Approve button to view the preview confirmation page, enter the credentials and click Submit.
Reject	Reject the selected record. Note: User can reject only requests pending for his/her approval and with sufficient access privileges. The access privileges will be based on user access privileges. User cannot reject requests pending for Bank approval. If the customer tries to reject any of the requests with status as “Pending for Bank approval”, an error message “You are not authorized to perform this operation” is displayed. Click the Reject button to view the preview confirmation page, enter the credentials and click Submit.
<	Go to the previous list screen.
>	Go to the next list screen.
Go to Page	Provide the list page number and click Go to fetch the corresponding list screen.
Download Details As	Down load the list of all transactions into a file in the following file formats: HTML XML CSV XLS PDF RTF TXT