Inbox

Introduction

Using this option End Users can view the messages existing in the Inbox. User can perform various other activities like replying to a mail, forwarding a mail, flagging a mail, deleting a mail an moving a mail to the selected folder.

Navigation

• Click Inbox in the Message Centre  screen.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Folder List

Inbox (Unread messages)

Click the Inbox folder to view the messages existing in the Inbox folder.

List of Messages

Type

Displays the icon of the type of the message, namely mail, alert and broadcast message.

Subject

Displays the subject line of the message, except for the broadcast message. In case of broadcast messages, the message content itself will be displayed.

Note:

If the length of the broadcast message is more than 20 characters then the remaining characters will be truncated.

Sender Name

Displays the name of the sender of the message.

Note:

In case of alert messages, this field will be blank.

Flag

Displays whether the message is flagged or not. If the message is flagged then red flag is displayed, else a shaded flag is displayed.

Note:

All flagged messages will get listed in “Flagged Messages” folder.

Date

Displays the date on which the message was received.

Reading Pane

Message Type Indicator

Displays the icon for the message depending on type of the message selected.

Subject

Displays the subject line of the message. For broadcast messages this field will not be displayed.

From

Displays the user ID of the sender. For broadcast messages this field will not be displayed.

To

Displays the user ID of the user logged in. For alert messages this field will not be displayed.

Date / Time

Displays the date and time of the receipt of the message.

Attachments

Displays the name of the attached file, if any. On clicking the hyperlink the attached file gets opened.

Note:

This is applicable only for the message category ‘Mails’.

Alert Category

Displays the alert category.

Note:

This is applicable to only the message type ‘Alert’

Message Content

Displays the content of the message.