Reply to Message

Introduction	Using this option a user can compose a reply message. While replying user can save the message in ‘Draft’, clear the message composed, cancel the replying process and send the replies to the recipients. User can send reply messages even for the sent messages. This can be used by the user to send follow up messages to already sent mails.
Navigation	Click Reply to Message in the Message Centre screen. Select a message in the View Message screen, click Reply in the Reading Pane.
What you can do	The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field	Description
Message	Enter the message in the text field.

Click	To
Send	Send the message to the recipient.
Save	Save the messages in ‘Draft folder’
Clear	Clear the specified details.
Cancel	Cancel replying to message.
Attachment	Browse and attach a file along with the message. Note: Once the file is attached successfully, ‘Add Another’ button will be displayed to attach more files. In case a User has attached a file to a Mail and saved it, he can remove the attachment before sending it.