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Introduction |
This option allows the retail user to view and modify details about his personal profile and address information. User can maintain different address details like home address, work address, communication address and contact details. Profile details like name occupation and salutation can also be updated. Note: The retail user views and updates his or her profile (also mobile number) in e-Banking application, the details are fetched and updated online (through FI) that is, in CIF database. |
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Navigation |
The following is the navigation for this option:
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What you can do |
The table below provides a brief description of the data displayed on the screen and the functions you can perform: |
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Field |
Description |
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Personal Details |
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Salutation |
Select the salutation from the drop-down list. |
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First |
Specify the first name. Note: This field is mandatory. Special characters are not allowed in this field. |
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Middle |
Specify the middle name. |
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Last |
Specify the last name. Note: This field is mandatory. Special characters are not allowed in this field. |
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Occupation |
Select the occupation from the drop-down list. |
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Home Address Details |
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House No. |
The house number of the user. |
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Building Level |
The building number of the user. |
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Street No. |
The street number of the user. |
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Street Name |
The street name of the user. |
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Suburb |
The suburb where the user resides. |
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Locality |
The locality in which the users resides. |
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Town |
The town of the user. |
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Mail Stop |
Mail stop details can be provided. |
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City |
The city where the user resides. |
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State/Province |
The state or province of residence. |
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Country |
The country of residence. |
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Postal Code |
The postal or zip code. Note: Special characters are not allowed in this field. |
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Address Since (dd/mm/yyyy) |
The date since when the address is applicable to the user. |
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Work Address Details |
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House No. |
The house number of the user. |
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Building Level |
The building number of the user. |
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Street No. |
The street number of the user. |
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Street Name |
The street name of the user. |
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Suburb |
The suburb where the user resides. |
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Locality |
The locality in which the users resides. |
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Town |
The town of the user. |
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Mail Stop |
Mail stop details can be provided. |
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City |
The city where the user resides. |
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State/Province |
The state or province of residence. |
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Country |
The country of residence. |
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Postal Code |
The postal or zip code. Note: Special characters are not allowed in this field. |
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Address Since (dd/mm/yyyy) |
The date since when the address is applicable to the user. |
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Communication Address Details |
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House No. |
The house number of the user. |
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Building Level |
The building number of the user. |
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Street No. |
The street number of the user. |
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Street Name |
The street name of the user. |
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Suburb |
The suburb where the user resides. |
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Locality |
The locality in which the users resides. |
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Town |
The town of the user. |
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Mail Stop |
Mail stop details can be provided. |
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City |
The city where the user resides. |
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State/Province |
The state or province of residence. |
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Country |
The country of residence. |
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Postal Code |
The postal or zip code. Note: Special characters are not allowed in this field. |
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Address Since (dd/mm/yyyy) |
The date since when the address is applicable to the user. |
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Contact Details |
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Home Phone Number |
The residence phone number along with the country and state code if any. Note: Special characters and alphanumeric values are not allowed in this field. |
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Work Phone Number |
The work phone number along with the country and state code if any. Note: Special characters and alphanumeric values are not allowed in this field. |
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Communication Phone Number |
The number on which the user would like to be communicated. Note: Special characters and alphanumeric values are not allowed in this field. |
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Mobile Number |
The mobile phone number along with the country and state code if any. Note: Special characters and alphanumeric values are not allowed in this field. |
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Fax Number |
The fax number along with the country and state code, if any. Note: Special characters are not allowed in this field. |
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Personal Email ID |
The personal email id of the user. |
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Work Email ID |
The work email id of the user. |
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Click |
To |
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Request Change of Address and Contact Details |
Clicking this enables the user to make the necessary updations in the above fields. On making the necessary changes the user will be asked to confirm the updations with his authentication password. The request id will be generated and sent for processing on confirmation |