View Incomplete Transactions

Introduction

A retail user will be able to view all those transactions where the status is incomplete.

An incomplete transaction includes a transaction:

• That was saved by the user while initiating a transfer, payment, collection or loan redraw

• That was recalled by the user. Retail user initiated transactions may go for Relationship Manager approval. Transactions which are yet to be approved by relationship manager can be recalled by retail users.

• That is waiting for repair. When user had sent a transaction for relationship manager approval, RM can reject the same and send it back to the user asking him/her for modification.

Note:

If the user modifies a transaction in View Incomplete Requests modification will be treated as re-submission of a transaction with no reference to the old content other than in history.

Relationship manager has to approve the transactions initiated by retail users if the transaction amount is greater than the configured amount in the currency decimal maintenance by the bank administrator.

Retail user can:

• Select the saved/recalled/repair transaction to re-initiate it using Submit option

• Select a transaction by clicking on reference id to view the complete details of the corresponding transaction

• Select the record/records to modify using Modify option

• Copy transaction using Copy Transaction option by selecting any transaction record in the list. Copied transaction will be similar to the transaction record selected.

• View the history details for the selected transaction record using View History option. History details are applicable for records waiting for repair or recalled.

Note:

The transactions initiated by the same user will only be displayed, in case of Joint Accounts.

Duplicate Transaction Check

Whenever a user initiates a transaction, Finacle e-Banking will do a check to see whether the entered transaction is a duplication of the previously entered transaction during day. For performing this check, the inputs taken are;

• Counterparty

• Transaction Date

• Transaction Amount

If a transaction entered by the user matches with another transaction on a particular day with respect to the above listed three parameters, then a warning message will be displayed to the user. The warning message displayed will be “Entry with same Transaction Date, Counter Party and Transaction Amount Already Exists”. However user can still continue with the transaction.

For Example:

If User U1 transfers Rs.10,000 to one of the counterparties C1 on 1st January 2012 and later on the same day, if he tries to transfer another Rs. 10,000 to the same counterparty C1 then, e-Banking application displays the warning message.

This check is performed upon submitting a transaction, Modifying a transaction and Copying a transaction. While checking for duplicate transaction Finacle e-Banking will also check the transactions which are Scheduled and Waiting for approval.

Note:

• Transaction with the below mentioned status will not be considered for duplicate transaction check.

• • Repaired

  • Expired

  • Failed

  • Pending For My Approval

  • Recalled

  • Rejected

  • Saved

Navigation

• Click  View Incomplete Transactions in the Transaction Management menu option.

• The Incompleted Requests List  screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

SEARCH CRITERIA

Saved Criteria Templates

From the drop-down list, select the saved template for the new search criteria.

Note:

• Click OK after selecting the appropriate value from the drop-down list. The fields get defaulted with the saved values as per template.

• If no template is selected as default template then the first value in the drop-down list is  <SELECT>.

Transaction Type

Mandatory

From the drop-down list, select the transaction type to be retrieved.

Valid values:

All

Fund Transfer

Payment

Collection

Loan Redraw

Bill Presentment

Shopping Mall Payment

Note:

The default value is All.

Transaction Status

Records can be retrieved based on the status of the transactions available in the drop-down.  

Valid Values:

All

Saved Manually

Available for Repair

Recalled

Transaction Date Range

Enter the from date and to date range for which the list must be fetched.

Transaction Reference Name

Type the reference name for the transaction, which can be used for retrieval of the transaction details in the future.

Note:

This is a text field and there will not be any validations on this field.

ADVANCED SEARCH CRITERIA

Frequency Type

Select the frequency type based on which the list would be obtained.

Valid Values:

Single

Recurring

All

Reference ID Range

Enter the range of transaction reference ID (from and to) to retrieve list.

Initiator’s Account

Select the account of the initiator from the list of accounts.

Counter Party Type

Select the counter party type based on which the records are retrieved.

Counter Party Nickname

Use Look Up to retrieve the list of counter party and choose the appropriate counter party nick name, to fetch the transaction records.

Total Amount Range

Enter the total amount range based on which the search happens.

Network

Select the network based on which the search happens.

Transaction Purpose

Select the transaction purpose from the list based on which the list is retrieved.

Manual Release Required

Specifies whether manual release is required or not for the transaction.

Template Actions

From the drop-down list, select the template action.

Valid Values:

Save Template

Delete Template

Note:

Click OK after selecting the appropriate value from the drop-down list.

Transaction Period

From the drop-down list, select the transaction period.

Valid Values:

+7 Days

+1 Month

+3 Months

+1 Year

-7 Days

-1 Month

-3 Months

-1 Year

Note:

Transaction period values can be selected while saving a search criteria as template so that the date range can be arrived at the time of using such template based on the logic

Refer the following table for more details on each of the values of the drop-down:

No. of Rows

Optional

Drop-down

Select the number of records to be viewed in the listing. The values for this drop-down are defined in common code type NOLR.

Note:

If no value is entered rows will be fetched as per PRPM set at bank level

Field

Description

INCOMPLETE TRANSACTIONS LIST

Select

Select the transaction record from the list.

Reference ID

The Reference ID of the transaction. Click the link to view the details of the transaction.

Transaction Type

The transaction type. It is either funds transfer, payment or collection.

Transaction Status

Status of the transaction

Frequency Type

Select the frequency type based on which the list would be obtained.

Valid Values:

Single

Recurring

All

Transaction Date

The transaction date of the transaction.

Manual Release

Specifies whether manual release is required or not for the transaction

Total Entries

The total number of entries in the transaction.

Currency

The transaction currency of the transaction.

Total Amount

The total amount of the transaction.